http://new.djotto.com/PittsburghWeddingDJ may, but are under no obligation to, honor requests for refunds for the following reasons:
Failure of a contract term: Due to an issue with not complying with a contractual matter is the only reason we would consider a refund upon services.. If there is such an issue: 1. You must make us aware of the issue at the event, allowing us to adjust. 2. We require that you notify us with in 72 hours so that we might investigate a matter. Failure to follow either of these conditions make any refund request invalid. Every situation is considered on an individual basis and we will always make that effort in good faith to make sure we have delivered proper customer service.